Strategic Marketing In The Semiconductor Industry
by Joyce Jensch
Strategic marketing in the semiconductor industry is almost an oxymoron. Everybody thinks
about it, talks about it and recognizes the need for it. But few equipment or materials
suppliers in this industry really dedicate the level of energy and commitment to fully
developing it. So what is "it"?
Strategy, the term is derived from the ancient Greek, in which it meant "the art of the
general". Until recently, its use was confined to military circles, where it became popular
about 200 years ago. One useful military definition is this: "the art of projecting and
directing campaigns - a prelude to the battlefield." Strategy is the cornerstone of military
command, involving the crucially vital decisions of a war or a campaign. The general, at the
apex of the command structure is responsible for devising the key idea or means by which
his forces are expected to succeed in reaching the objective. In regard to a business
enterprise, strategies and being strategic may be defined as the schemes whereby a firm's
resources and advantages are managed (or deployed) in order to surprise and surpass
competitors, or to exploit opportunities.
Strategic marketing involves the long-term vision of what the company needs to achieve in
order to meet its objectives. Marketing's responsibility is to develop a clear plan defining
the roadmap in which the customer's needs are identified and achieved. The marketing
executive is the "commander" of the strategy. He or she must clearly outline the resources
required in order to be successful in the marketplace. Everything is captured and
communicated in the Strategic Marketing Plan (SMP).
As with a successful battle plan, a company's strategic marketing plan cannot operate
alone. Executive management (or the Generals) is responsible for setting the direction by
communicating corporate technology and business strategy. Finance (the War Chest) sets
the scope of the programs through budgets and participates in pricing policies through cost
analysis. Engineering (Military Intelligence) determines the technical competence of the
organization. While Sales (The Infantry) is the key group that is responsible for
implementation of successful programs. Marketing communications - MARCOM (the
Messengers) must develop the methods of delivery. All participants must have input and
buy-in to the strategic marketing plan.
What's included in the Strategic Marketing Plan?
The company's mission needs to be defined and is one of the key objectives to achieve in
the SMP. It is surprising how few companies have a clearly defined mission statement. The
larger the organization the greater the probability that effort has been put into producing a
mission statement. If one does not exist you may want to interpret the objectives of your
company and "write" a mission statement to present to management for verification.
Some of the key points in a mission statement may be growth in market share, revenue,
profitability, or diversification or a combination. Make sure you understand them and that
the goals do not contradict one another. It is important that you clearly understand the
goals and objectives before you begin strategic market planning, or you are doomed to
failure.
Marketing Strategy
With the corporate mission in mind, the marketing strategy can be developed. As in the
battle plan, the marketing strategy defines the allocation, coordination and resources that
are needed to be successful in your "product" campaign. The next step is to identify the
"opponent" or in the case of business ?your target market. Who or what makes up the
market you will be spending your valuable resources on to attract?
Other key components of the marketing strategy are a clear definition of the product, price,
promotion and distribution. One of the cornerstones of the SMP is the Market Requirement
Statement (MRS); a document defining the customer needs for future product development
and product enhancements.
Market Potential
Another critical component of the SMP involves the identification of the market potential.
This can be from a minimum of five years up to ten years. It should include the current and
future market size, the projected market growth, your company?s market share and total
dollar sales. Within this analysis should be a brief summary of the competitive environment,
key strategic concerns and relevant factors impacting market growth.
Key Strategic Marketing Plan Elements
Highlighted in this area would be any issues that would significantly impact market growth.
For example, a significant change in technology such as dry ashing may completely
eliminate the need for wet process materials that your company provides. These elements
should be spelled out in detail for all to consider. There should be several strategic
elements identified that will impact the success of your marketing plan. A highly successful
industry marketer has called the "Key Strategic Marketing Plan Elements" the strategy
heart of the document.
Product Strategy
Another section of the SMP should include the product strategy. Potential customers, their
applications, your company's product of choice and a five-year product road map would be
the key focus points. A careful analysis of the competitive environment should also be
included in this section. A list of the competition, key product benefits and their positioning
strategy will provide general insight into what your company's product will encounter in the
market.
The competitive analysis logically supports another portion of the product strategy - the
resource requirements. It is critical for management to recognize and allocate the
resources that will enable your product strategy to be successful. This should be mentioned
in an executive summary portion of the SMP, but will be needed here in complete detail for
final budgeting. An example of this may be that an additional applications engineer will be
required to support the introduction of a new product. The final section of the product
strategy should outline any dependencies your marketing group may have on other
departments or business partners. For example, the successful evaluation of your new
product may depend on the relationship your field seller has with your #1 targeted potential
customer.
Tactical Plan
Finally there needs to be a section called the Tactical Plan. This is a listing of the "Events",
"The Owner" and "The Timeline" for each activity that must occur for the Strategic
Marketing Plan to be successful. The Tactical Plan could list as many as twenty plus tactics
needing to be achieved in order for the plan to be implemented. There should be a tracking
of events including the date when each event needs to begin, when it is to be completed,
and any revisions that may be made to the timeline. The Tactical Plan provides ownership
and credibility to the final product: the Strategic Marketing Plan.
There can and should be other data in the SMP. For example, the current status of your
product or service in its Product Life Cycle. Your approach for a product in the Introduction
Stage will be vastly different than one in the Maturity Stage. More resources including
technical product support and marketing communications will be required as you introduce
the product to the market. The SMP should address each current and future stage to define
the most strategic approach at that time. More information on the development of the SMP
and each marketing factor according to its position on the Product Life Cycle will be
provided in a future article.
My sincere thanks to Mr. Rick LaFrance for recognizing the need for Strategic Marketing
in the Semiconductor Industry. He developed and facilitates a section on this topic for the
SEMI sponsored Fundamentals of Product Marketing course.
|